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Local Support

Support From Dorset Council

Helpline for vulnerable people in need of vital support in the Dorset Council area
Many vulnerable people in Dorset will have recently received a letter from the NHS, telling them they are at high risk of serious illness if they catch coronavirus and advising them to stay at home and strictly self-isolate for 12 weeks.

Anyone who has received this letter from the NHS and who does not have friends or family to help get them food, medicine and other essential supplies should call our helpline on 01305 221022, (lines open 8am to 8pm, 7 days a week).

We will arrange for essential supplies to be delivered.  Alternatively, email

Help for residents with no internet access

Dorset Council has also arranged a postcard mailing to all households in the Dorset Council area. Postcards are being delivered now.

The aim of this mailing is to ensure that vital messages and advice about coronavirus reach all residents, including those without internet access. On the postcard, we advise people who don’t have internet access, and who need help or have a question, to call

Dorset Council Customer Services
on 01305 221000.
The ‘221022’ phone number is specifically for people who have been identified as most vulnerable to coronavirus by the NHS.

The ‘221000’ phone number is for any Dorset Council residents who have questions or need help but don’t have internet access.

Calls to both numbers are answered by Dorset Council’s Customer Services team.


Support Network for all those within the Cam Vale Community of Longburton, Lillington, Leweston and Holnest.

  • The Coronavirus is going to affect more and more of us in so many ways.
  • Our government have told us to self-isolate at home except for exceptional reasons and not to meet up with friends and family.
  • This will impact on us all in different ways.
  • Fortunately, many of us will have family members nearby and have social media friends- groups on facebook, whatsapp, Instagram, etc. where help can be sought, when needed.
  • But there will be many folk who are isolated, without the opportunity to seek assistance to meet some of their needs. This is where we as a community can step in and help in a neighbourly way.

So, as your local Parish Council, we will try to help to fill that gap for the elderly, frail, needy or ill with a network of volunteers who can be available to help whilst keeping social distance and acting within government guidelines.

If you cannot obtain support for any of the following:

  • collecting medical prescriptions,
  • a short notice shop for essential provisions where supermarket deliveries have failed,
  • for dog walking,
  • or maybe just for a phone call for a chat then,

You should get in touch with one of your local Parish Councillors who will pass the task by internet/phone to the volunteers for action.

Volunteers would collect pets/leave provisions for cash payment from a front door and not be expected to get any closer than 2 metres from anyone.

While we do not envisage a large take-up of this offer, as most people will have family and friends nearby who are in a position to assist, we do hope that this initiative will provide a service to the most at need and will provide a feeling of security that there is a backstop of help out there if needed.

This information can also be found on the CVPC website:


For this scheme to work we will need Volunteers to help.

If you can help as a Volunteer, then please contact your local Parish Council coordinator with your name and contact details (email/phones):

Longburton -       Cllr Stephen Kell                  07974 255857

Lillington -           Cllr Nigel Williams        07886 574062

Honest -              Cllr Paul Jesty                07813 173203


Dorset Citizens Advice Bureau

(North Dorset, Sherborne, Dorchester & Weymouth & Portland):

Latest partnership e-bulletin.


Sherborne Area News and Views

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Longburton Community News

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